Openreach expands its electric van fleet to 7,000 vehicles
Judy O'Keefe, Openreach’s Fleet Director, described the milestone as "massive," but noted that the real significance lies in the operational model underpinning the rollout. According to Openreach, the shift away from diesel has been driven by practical considerations rather than symbolic targets. Engineers use the vans to build and maintain the company’s full-fibre broadband network across the UK, transporting tools and equipment to locations ranging from remote rural areas to city centres.
The company has used operational data—including mileage and driving patterns—alongside feedback from engineers to determine which electric vans are best suited for specific roles. Openreach has highlighted the importance of driver engagement during the transition, particularly regarding adapting to charging routines and revised route planning.
"That is why our decision to move away from diesel hasn't just been a statement; we’ve worked to make it actually work," said O'Keefe. "It is imperative that electric vehicles are not only viable from a business perspective but also meet the needs and expectations of the people using them every day."
Charging infrastructure has been identified as a key challenge in expanding the electric fleet. To address this, Openreach has installed over 4,000 charging points at engineers' homes and at operational centres. Shared, bookable charging facilities have also been introduced at depots for employees who lack home charging access. Additionally, Openreach is trialling pavement-crossing charging systems with a group of engineers to assess ease of use and safety. "One of the clearest lessons we’ve learned is that charging is where fleet electrification succeeds or fails," stated O'Keefe.
